Legal
Last updated: September 11, 2026 · Version 2026-09-11
These terms are a contract between you and HellaGood ("we," "us"), based in California. By creating an account, checking the "I agree" box at signup, or using the service, you agree to all of them and to our Privacy Policy. If you're agreeing on behalf of a restaurant or company, you promise you have the authority to bind it.
In short: we use AI to build and host a website for your restaurant, for a monthly fee.
HellaGood builds, hosts, and helps you maintain a website for your restaurant using automated (AI) tools plus human review. The service is offered month to month. Current pricing is shown at hellagood.food/pricing.html; early-access pricing may change for future billing periods with at least 30 days' notice. Features may be added, changed, or removed at any time — the service you buy is the service as it exists, not any future roadmap.
In short: your menu, photos, and business info stay yours — and you promise you have the right to use them.
Everything you upload or give us — menus, prices, photos, logos, business details, text ("Your Content") — remains yours. You give us a non-exclusive license to store, process (including with AI services), display, and publish Your Content solely to provide the service.
You promise that you own Your Content or have permission to use it. That includes photos (no images pulled from the internet, other restaurants, or photographers you haven't licensed), your logo, your menu text, and your business name. If someone claims content you gave us infringes their rights, that's on you (see section 13), and we may remove the content or the site while it's sorted out.
Showcase: we may feature sites we've built — including yours — in our own marketing, portfolio, and examples. If you'd rather we didn't feature yours, tell us and we'll stop.
In short: your content and data are yours. The design and code we generate are ours — you license them while you subscribe.
The website designs, layouts, code, and visual systems HellaGood generates (the "Design") are and remain the property of HellaGood. While your subscription is active, you have a license to use the Design as your live website. If you cancel or the subscription ends, that license ends: the site comes down and the Design does not go with you.
Your Content stays yours. We don't offer a data export; you may ask us to delete your Content at any time and we will.
In short: nothing goes live without your OK — which also means what's live is on you.
Our workflow requires your approval before a site or a design change goes live (small data edits you make yourself are live when you publish them). By approving or publishing, you confirm the content is accurate and you have the rights to it. AI-generated text and layouts can contain errors — review before you approve.
In short: we transcribe your menu with AI; you're responsible for checking it — especially prices and allergy info.
We read menus from photos using AI. It's good, but not perfect: items, prices, descriptions, and translations can be transcribed incorrectly. You are responsible for reviewing your published menu and correcting errors (your portal makes this a tap). We are not responsible for any loss, claim, or injury arising from menu inaccuracies — including pricing errors, item availability, or missing or incorrect allergen and dietary information. Allergen and health information on your site is provided by you and is your responsibility.
In short: month to month, cancel anytime, no refunds.
In short: we work hard to keep sites up, but we don't promise any uptime level.
We host on reputable infrastructure and care a lot about your site being up. However, the service is provided without any uptime guarantee or service-level commitment. Outages, maintenance, third-party provider failures, and internet weirdness happen; we are not liable for downtime or anything you attribute to it (like lost orders or customers).
Don't use HellaGood for anything illegal, deceptive, infringing, or harmful. We may refuse, suspend, or remove any site or content that we reasonably believe breaks the law, infringes rights, harms others, or damages the service or our reputation — with or without notice. We can end service to anyone; if we end it without cause, we'll refund the unused portion of the current month (the one exception to no-refunds).
In short: your yourname.hellagood.food address is ours and we lend it to you. A domain is yours: you buy it and hold it at your registrar, and on Premium you connect it to your site. We never register, own, hold, or transfer a domain for you, and we never need your registrar login.
Every site gets an address of the form yourname.hellagood.food (a "Handle"). Handles belong to HellaGood. We assign them first-come, first-served, and we may reclaim, change, or reassign a Handle in cases of trademark conflict, impersonation, abuse, a cancelled subscription, or a name that misleads customers. You can change your Handle in Site settings; the old one stops working immediately. While a domain is connected, the Handle sends visitors to the domain; it keeps working the whole time.
In short: we take down infringing material when we get a valid notice, the uploader can counter-notice, and repeat infringers lose their site.
HellaGood is operated by Golden Dawn USA LLC, which is our designated agent for copyright notices under the Digital Millennium Copyright Act (17 U.S.C. § 512), registered with the U.S. Copyright Office. Send notices to hello@hellagood.food with "DMCA" in the subject, or by mail to the address on file with the Copyright Office.
If you believe a site we host infringes your copyright, your notice must include: (1) the URL of the material, (2) the work you own, (3) your name, address, phone, and email, (4) a statement of good-faith belief that the use isn't authorized by the owner, its agent, or the law, (5) a statement, under penalty of perjury, that the information is accurate and you're the owner or authorized to act for them, and (6) your physical or electronic signature. Incomplete notices may not get a response.
On a valid notice we promptly remove or disable the material and tell the restaurant owner who uploaded it, with a copy of the notice.
If your material was removed and you believe that was a mistake or misidentification, send us a counter-notice with: (1) the material and where it appeared, (2) a statement under penalty of perjury that you believe in good faith it was removed by mistake, (3) your name, address, and phone, (4) consent to the jurisdiction of the federal court for your district (or, if outside the U.S., any district where we may be found) and that you'll accept service from the person who sent the notice, and (5) your signature. We forward it to the complainant; unless they tell us within 10 business days that they've filed a court action, we may restore the material in 10 to 14 business days.
We keep a record of valid notices per site. A site that receives repeated valid notices is terminated and the account may be closed. Knowingly false notices or counter-notices can make you liable for damages under § 512(f).
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICE OR AI-GENERATED OUTPUT WILL BE ERROR-FREE, UNINTERRUPTED, OR MEET YOUR REQUIREMENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions don't allow certain limits; in those, our liability is limited to the smallest amount the law allows.
You will defend and hold HellaGood harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your menu or allergen information, your use of the service, or your violation of these terms or anyone's rights — including copyright and trademark claims about photos, logos, names, or text you provided.
In short: California law; talk to us first; then binding arbitration, one-on-one — small-claims court always allowed.
These terms are governed by California law. Before filing anything, email us — most issues get fixed fast. Any dispute that can't be resolved informally within 30 days will be settled by binding individual arbitration in Los Angeles County, California (or by phone/video), administered by a recognized arbitration provider under its consumer rules. You and HellaGood each waive the right to a jury trial and to participate in a class action. Either party may instead bring an individual claim in small-claims court. If the class-action waiver is found unenforceable, this entire arbitration section is void.
We may update these terms; material changes get at least 14 days' notice (email or portal). Continuing to use the service after a change takes effect means you accept it. Each version is dated at the top.
HellaGood · California, USA · hello@hellagood.food