Questions, answered straight.

The stuff people actually ask. Something missing? hello@hellagood.food — we answer fast.

How much does it cost?

$10 a month, flat. No setup fee, no contract, no annual lock-in. Early-access pricing — if it ever changes, you get at least 30 days' notice first.

Can I cancel? Are there refunds?

Cancel anytime, no phone call, no guilt trip. Your site stays up through the month you've paid for, then comes down. Payments aren't refundable — but at $10 with no contract, you're never more than a month deep.

How fast is it really?

About 10 minutes from sending your menu to seeing your finished site. You watch it get built. Design changes after that usually land the same day; menu and price edits you make yourself are live in seconds.

How does the AI thing actually work?

You send photos of your menu, your logo, and a few shots of your place. Our AI reads every dish and price off the menu photos, pulls your colors from your logo, and designs a site around your food and your vibe — not a template with your name pasted on. A different AI runs your portal's Help chat, where you can ask for changes in plain words.

Do I approve the site before it goes live?

Yes — every pixel. Nothing goes live until you say so. Design changes always show you a preview first. Do check your menu after we read it: AI transcription is good but not perfect, and prices and allergy info are your call.

Who owns the website?

Split honestly: your content is yours, forever — menu, photos, logo, business info, and you can export it all anytime. The design and code we generate stay ours; you license them while you subscribe. Want to own the design outright? There's a one-time buyout — email us for pricing.

What happens if I stop paying?

Your site comes down after the paid period ends. Your content and data stay exportable for 30 days, then we delete them. Come back later and we'll build you a fresh one.

Do you guarantee uptime?

We host on serious infrastructure (the same networks big companies use) and your site being up matters to us a lot. But at $10 a month we don't offer a formal uptime guarantee or SLA — see the terms for the straight version.

Can I use my own domain?

Your site starts at yourname.hellagood.food. Want joespizza.com on the window? We'll help you connect a domain you own — and it stays yours: we never register or control your domain.

My menu changes all the time. Is that a pain?

It's the whole point. Edit any dish or price from your phone — live in seconds. New menu entirely? Snap a photo and we re-read the whole thing. You can also hide prices site-wide if you'd rather not chase them.

Do you sell my data?

Never. Not yours, not your customers'. No ad trackers on your site, no data brokers, no marketing lists. The full promise is in our privacy policy.

Can you do Spanish / Thai / another language?

Yes — tell us your second language at signup and your site gets a language toggle. Menus can carry both languages.

What about online ordering?

Already on DoorDash, Uber Eats, Grubhub, Toast, or Slice? Paste your links and they're wired into your site as order buttons. We don't process orders ourselves — your money goes through the services you already use.